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Shipping & Returns

Orders are shipped out within 3 to 5 days of receiving payment. The Returns Policy below applies only to Online Retail Customers who have purchased from

If you are a Retail Customer who purchased a Seaflora product from a website or physical business location that is not, please contact the business or website from which you purchased the product. Each business and website has their own return policy.

If you are a Seaflora Business Partner (a business with existing & active wholesale account privileges) with questions about returning products you ordered from Seaflora, please review the current Terms & Conditions document available to you by logging into your wholesale account on

Due to the personal hygienic nature of skincare products we do not accept returns or offer exchanges.

Seaflora is not responsible for any damage, defect, material difference, non-delivery, non-pickup or loss of orders that are shipped to a forwarding company. We will not offer replacements or refunds for orders that have been shipped to a forwarding company. Lost, damaged, undelivered, non-picked up or stolen packages shipped to a forwarding company is the responsibility of the forwarding company, please contact them directly.

If you bought a product and now the price is lower because of a Black Friday Event (or any other sale) and you want to be refunded the difference in price, please check out the Norton Shopping Guarantee we offer on every purchase.

Norton Shopping Guarantee will refund them up to $100. Any shopper on who wish to file a claim with Norton Shopping Guarantee can email:

[email protected]

or visit

Your purchase on comes with the Norton Shopping Guarantee. When you completed your purchase on you were asked to sign up for the Norton Shopping Guarantee benefits. Did you?

Yes – great please visit to start your claim. Or email [email protected] with your registration number and date of purchase

No – That’s okay too. Norton has a record of purchases on our website. Please email them on [email protected] ant the will assist you with your shopping guarantee.

If you have any questions about returns please contact us at [email protected] or contact Customer Service 1-877-713-7464